FREQUENTLY ASKED QUESTIONS

Frequently asked questions

What are the best type of hair for extensions for a natural effect?


Exclusive hair extensions international specialise in 100% natural human hair. Each ponytail used to create our hair extensions is selected from young healthy women. Our 100% pure human hair is naturally healthy and stays tangle free, silky and smooth for longer.




How can i be sure my hair extensions will match?


Our hair is very smooth and light in texture whilst provide a thick and lush result. Our Hair Extensions come in many many unique multi-facted colours and blends including Balayage Hair Extensions, Ombre Hair Extensions, Highlight and Lowlight Hair Extensions, Pastel Shades. We stock many colours and lengths which can be blended with other shades to create literally endless combinations to ensure a natural seamless result. Our staff specialise in colour matching if you have a very unique colour requirement we can match it for you.




How Much Hair Should I Purchase?


RECOMMENDED APPLICATION: Volume- 1-2 Packs 50-100 grams Every day length and volume - 3 packets 150 grams is the most popular amount. Lush Length & Volume 4 Packets 200 grams Pack Quantities: Total Weight: 50 grams per pack Total Pieces: 20 pc/50g, 40pc/100g, 60pc/150g, 80 pc/200g.




Which Length is best for me?


18" is our most popular length being easily to a manage yet still long. It will fall to your mid back. 20" is around mid rib cage length. 22" will fall approximately to the belly button. 24" will fall to around the small of your back. *These lengths are average and dependent on your height.




Can Your Hair Extensions Be Re-used?


All of our methods are re-useable however keratin (nail tip) is not considered a reuseable method, however some artists do carefully remove the bond with our removal solution and then re-bond them. Weft extensions can easily be removed and re-fitted with a braid or with micro-beads. Clip-Ins and flip-ins are DIY methods designed for daily use and can be re-applied daily. Tape extensions require removal of old tape, cleaning of the hair and re-taping. Micro-bead extensions are also re-usable.




Can I Colour My Hair Extensions?


Yes, you can lighten the virgin hair extensions, however coloured hair may be more difficult. It is recommended to use a semi to colour your extensions as permanent colour can be damaging like it is on your own hair.




Wow! Do You Really Offer Free Fully Insured Express Post With Signiature?


YES! We offer absolutley free and 100% safe, guaranteed delivery with Australia express and we send all parcels anywhere within Australia. Your package will include FREE insurance and FREE signature so your hair extensions will arrive to you within 1-2 days to your door. Your package is fully trackable as soon as it is dispatched and you will get automatic updates sent straight to your in-box so you can keep an eye out for it. International orders are sent Registered post international normally take between 4-10 days to arrive and is also sent FREE of charge!




Do You Offer Free International Shipment?


Do You Ship Internationally? YES we offer FREE Registered post international to anywhere worldwide. Orders normally take between 5-10 working days to arrive and all parcels can be tracked.




What Forms Of Payment Do You Accept?


We accept accepts the following forms of payment through our secure payment system via paypal: Paypal Credit Card/Debit Card (Visa and Mastercard) Bank Deposit / transfer If you would prefer to pay via bank transfer or deposit please contact us for the details.





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